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KMID : 1002520220160030013
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Korean Journal of Health Service Management
2022 Volume.16 No. 3 p.13 ~ p.24
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Effects of Hospitals Workplace Climate on Positive Climate : The Mediating Effect of Psychological Safety
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Sagon Mi
Cho Kyoung-Won
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Abstract
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Objectives : This study aims to verify whether psychological safety experienced in the job process mediates the relationship between the multifaceted workplace climate and the positive climate of medical institutions.
Methods : The survey was conducted using online questionnaires from April 28 to May 1, 2020 for workers in hospitals.
Results : First, the safety and service climates of hospitals' workplace climate had a significant effect on psychological safety. Second, all factors of hospitals‘ workplace climate showed a significant effect on the positive display climate, and the safety and service climates of hospitals’ workplace climate showed a significant effect on the positive experiential climate. Third, psychological safety partially mediated the relationship between service climate and positive experiential climate.
Conclusions : It is necessary to build a desirable workplace climate that can promote management efficiency and establish affective management strategies. In addition, it is important to establish a positive affect climate strategy to improve mutual trust.
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KEYWORD
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Hospital, Workplace Climate, Positive Climate, Psychological Safety
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